MDRA was requested by PSU oil companies to design, develop and implement a customer satisfaction measurement module, which is rigorous, objective and reproducible over time. MDRA had designed the study for the infrastructure developed for oil retailing, LPG distribution, aviation fuel distribution and kerosene distribution.

An LPG facility was proposed at a location on the Tamil Nadu coast for handling and storage of refrigerated or pressurized Propane / Butane / LPG. To understand the feasibility of the facility, MDRA estimated the demand for LPG till 2021 in Southern and Central India.

A unique methodology was evolved to assess the market feasibility for the proposed LPG import facility. The methodology involved analysis of historic data, discussion with experts and interviews with end users. Different routes were considered for each sector to assess the demand and prepare the energy plan. The information obtained from different sources was pooled together to come up with converging estimates.

The demand for LPG was estimated for each year commencing from 2000 -01 to 2009-10 in following broad sectors namely Domestic Urban, Domestic Rural, commercial, Industrial and Automotive. The demand assessment for LPG was done for thirty-one states and Union Territories with a sample size of 2,00,000.

Besides this MDRA also prepared an energy plan for these thirty-one states and Union Territories. A major component of the demand assessment and energy plan considered the usage of non-conventional sources of energy namely kerosene, electricity, bio - gas, charcoal / coal, fire - wood, cow - dung, and farm Waste.

To estimate the demand of LPG, the secondary data and primary data at the district level and further at village level (categorized into less than 5000 population rural areas and more than 5000 population village were covered). In addition to this, MDRA also, collected information for the class cities with a population more than one lakh.